Download ~ Summary: Amaze Every Customer Every Time * by BusinessNews Publishing ~ eBook PDF Kindle ePub Free

eBook details

Title: Summary: Amaze Every Customer Every Time
Author : BusinessNews Publishing
Release Date : January 28, 2014
Genre: Study Aids,Books,Reference,Business & Personal Finance,Marketing & Sales,Industries & Professions,Management & Leadership,
Pages : * pages
Size : 1450 KB

Description

The must-read summary of Shep Hyken's book: "Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet".

This complete summary of the ideas from Shep Hyken's book "Amaze Every Customer Every Time" shows how you have a competitive edge when you amaze your customers every time they deal with you, regardless of the state of the economy or the dynamics of the marketplace in which you operate. In his book, the author explains that there are five elements that are necessary for creating customer experiences that amaze: great leaders, culture, tools, service and community. This summary details each of these elements and provides advice on exactly how to improve them.

Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge

To learn more, read "Amaze Every Customer Every Time" and discover the key to leaving customers amazed after every interaction.